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Trusted by over 700 brands
About Jay

Jay creates deep, proprietary customer research (see the latest) and combines it with his work on behalf of the world's top brands to uncover...
The Right Now.

The Right Now is the advantage you can use for the next 24 months to outperform your competitors. Jay is a renowned global business strategist and serial entrepreneur who teaches you precisely how to gain more customers and keep more of the customers you've already earned. Every Jay Baer presentation is a customized, high-value business consulting session, conducted while holding a microphone. See why meeting planners agree, "there's nobody else like Jay Baer."

New York Times best-selling author of seven books
An advisor to more than 700 brands, including 40 of the FORTUNE 500
Top 30 Global Guru in both Customer Service and Marketing
An inductee into the Word of Mouth Marketing Hall of Fame
World's #2 tequila influencer (non-celebrity division)
One of fewer than 200 living members of the Professional Speakers Hall of Fame

In-person and Virtual Programs That Inspire, Educate, and Motivate

Jay’s customer experience and business growth keynote programs that are the perfect blend of practical, real-world guidance and inspirational, big thinking.

Each presentation is powered by comprehensive, proprietary, powerful customer behavior research.

His objective is simple: help you grow your business by gaining new customers with eye-opening frameworks your competitors don’t understand.