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Turn Your Customers Into
More Customers
More Customers
Internet pioneer, entrepreneur, and New York Times best-selling author Jay
Baer shows you how to create marketing, customer service, and customer experience
that customers love enough to talk about. And when current customers talk, new
customers follow.
Baer shows you how to create marketing, customer service, and customer experience
that customers love enough to talk about. And when current customers talk, new
customers follow.
New York Times best-selling author of 5 books
Inducted into the Word-of-Mouth Marketing Hall of Fame
Winner for America's best marketing podcast
Founder of five multi-million dollar companies
See Jay in Action
Jay brings 25 years of marketing experience and has worked with more than 700 companies,
including 35 of the FORTUNE 500. In his keynotes, Jay teaches how to gain more customers
and keep more of the customers you've already earned by motivating and mobilizing
today's fickle, distracted consumer.
Jay's on-stage delivery and customization for our audience was the most impressive
speaker experience I have ever had.
Deborah Sexton, CEO, Professional Convention Management Association
Programs That Inspire and Motivate Your Audience
Jay combines his 25 years as a strategist for The United Nations, Cisco, Nike and more
with his experiences as the founder of 5 multi-million dollar companies. He delivers
programs that are the perfect blend of practical, real-world guidance and inspirational,
big thinking. His objective is simple: make your marketing and customer service the
elements of your company that customers LOVE and talk about, not just tolerate.
Popular Programs
Jay Baer’s keynote at Content Marketing World had me thinking for days. It was the
most helpful keynote I’ve ever sat in on in my career.
Deb Ng, social media consultant Former Manager of Events
Jay Baer is the New York Times best-selling author of five books
These companies
love working with Jay
love working with Jay
Everything About Jay
Download this electronic kit that includes Jay’s background, popular programs, event
options, and more. Perfect for meeting planners!
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Hold Dates
Jay's Most Recent Book
Hug Your Haters
Hug Your Haters
Hug Your Haters: How to Embrace Complaints and Keep Your Customers is the
best-selling book
on customer service disruption and a must-read for companies large and small, B2B and B2C.
It’s the first truly modern book about online customer service and customer experience, and
teaches how to get customers for free to turning customer service into a marketing
advantage.
learn more
Books
Jay Baer is the New York Times best-selling author of five books that help you get more
customers or keep those you’ve already earned. Jay is available for book signings at all
events.
see all books
