These companies love working with Jay
Jay brings 26 years of marketing and customer experience expertise, and has worked with more than 700 companies, including 36 of the FORTUNE 500. In his keynotes, Jay teaches how to build businesses by giving customers a differentiated experience they notice and talk about.
Programs That Inspire and Motivate Your Audience
Jay combines his decades as a strategist working with The United Nations, Cisco, Nike and more with his experiences as the founder of 5 multi-million dollar companies. He delivers programs that are the perfect blend of practical, real-world guidance and inspirational, big thinking. His objective is simple: make your marketing and customer experience the elements of your company that customers LOVE and talk about, not just tolerate.
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Talk Triggers
Turn your customers into volunteer marketers
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Think Small
Achieve big business growth results by doing the 3 things customers care about
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Hug Your Haters
How to embrace complaints and keep your customers
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Youtility
Why helping beats selling
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Emcee and Event Host
Jay brings the energy to every event
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Pick Jay Baer and #PickPlaid
In addition to being the world’s most inspirational marketing and customer service keynote speaker, Jay Baer is also a unique visual presence on stage. Audiences are amazed by his array of very bold, very plaid suits. Plus, YOU get to pick the suit! For each event, meeting planners are provided a link to a special, interactive tool where they select the color and pattern of suit Jay wears on stage. Want to match your corporate color? You can do it in seconds with the exclusive Dress Jay Baer app, just one of the many reasons meeting planners and company executives #PickPlaid.
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Jay is a powerful presenter. He not only positively affected our members, but as a result of his presentation, our own organization completely changed our approach to growth.
Jay is a powerful presenter. He not only positively affected our members, but as a result of his presentation, our own organization completely changed our approach to growth.
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Jay’s on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.
Jay’s on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.
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Jay is an amazing speaker. He did an AWESOME job!
Jay is an amazing speaker. He did an AWESOME job!
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Jay was AMAZING! My favourite presentation of the day!
Jay was AMAZING! My favourite presentation of the day!
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Jay was the host for three days at our global IBM conference (thousands in attendance) and he was fantastic. He was very well prepared and turned a good event into an excellent event.
Jay was the host for three days at our global IBM conference (thousands in attendance) and he was fantastic. He was very well prepared and turned a good event into an excellent event.
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Jay was thoroughly entertaining and educational all while personally relating so well to us as his audience! Jay doesn’t hesitate to customize his talk to make sure it’s relevant, current and meaningful!
Jay was thoroughly entertaining and educational all while personally relating so well to us as his audience! Jay doesn’t hesitate to customize his talk to make sure it’s relevant, current and meaningful!
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There are some speakers that are great on stage, some that have amazing and relevant content, a very small handful who actually share something that will shift our entire business strategy, and very very few who impress me as having all the above – Jay is that guy.
There are some speakers that are great on stage, some that have amazing and relevant content, a very small handful who actually share something that will shift our entire business strategy, and very very few who impress me as having all the above – Jay is that guy.
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About Jay
The world’s most inspirational marketing, customer experience, and customer service keynote speaker
Jay is a Hall of Fame speaker and emcee. New York Times best-selling author of six books. An Internet pioneer. A 7th-generation entrepreneur. And the founder of five, multi-million dollar companies.
MORE ABOUT JAYConsulting
Jay’s consulting firm, Convince & Convert, is one of the world’s leading consulting firms in the areas of content marketing, customer experience, and social media strategy. Jay and his team work with many of the world’s most iconic brands, including 3M, Oracle, Cisco, Hilton, and the United Nations.
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Books by Jay
Jay Baer is the New York Times best-selling author of six books that help you get more customers or keep those you’ve already earned.
Talk Triggers
Hug Your Haters
Youtility
Youtility for Real Estate
Youtility for Accountants
Now Revolution
Blog & Podcasts
Jay is the founder of ConvinceAndConvert.com, one of the world’s most popular online resources for marketers and business owners. Jay’s blog posts from ConvinceAndConvert.com are below. Jay also is the host of the Social Pros podcast, The Talk Triggers Show, and the Standing Ovation Show. See more
Recent Blog Posts
The Top 4 Holiday Marketing Pet Peeves
Do you become a different marketer during the holiday season? Until holiday season begins, you spend countless hours researching your audiences, building buyer personas, and executing strategies that put the customer’s experience first. All of y…
Launched New Podcast About Professional Speakers and Storytelling
In addition to running Convince & Convert, I am a professional speaker and give many presentations each year on marketing and customer experience. I’m even in the professional speaking Hall of Fame (alas, no bronze bust included). As a spea…
Statistics That Matter About The State of Work
We spend so much time working, but much of that time is not terribly productive. This became shockingly clear when I read the new State of Work 2020 research from my friends at Workfront. It’s a remarkable report, by far the best of its kin…
Standing Ovation
This the show where professional speakers tell the stories, of their stories. On standing ovation you’ll hear the truth about storytelling and the speaking business at large from some of the world’s best and most experienced professional keynote speakers; individuals who have delighted literally thousands of audiences, and have gathered and perfected hundreds of stories along the way.
