He's not a futurist...he's a presentist.
Jay Baer is the world's most inspirational expert on the intersection of customer experience, AI, and empathy.
Audiences say Jay Baer does more to help them build their business than any other speaker, author, researcher.
Voted #1 Global Guru in marketing
Voted #2 Global Guru in customer experience
“WOW! One of the best presenters in the world!”
“The most fun I’ve ever had at a keynote!”
Jay creates deep, proprietary customer research (see the latest) and combines it with his work on behalf of the world's top brands to give you the frameworks you need to delight your customers (and your internal team)
Jay is a renowned global business strategist and serial entrepreneur who teaches you precisely how to gain more customers and keep more of the customers you've already earned. Every Jay Baer presentation is a customized, high-value business consulting session, conducted while holding a microphone. See why meeting planners agree, "there's nobody else like Jay Baer."
In-person and Virtual Programs That Inspire, Educate, and Motivate
Jay’s customer experience and business growth keynote programs that are the perfect blend of practical, real-world guidance and inspirational, big thinking.
Each presentation is powered by comprehensive, proprietary, powerful customer behavior research.
His objective is simple: help you grow your business by gaining new customers with eye-opening frameworks your competitors don’t understand.
The New Loyalty Landscape: Customer Experience in the Age of AI
Quick. Clear. Kind. The 3 Unbreakable Rules of Customer Loyalty
Time IS Money: How to Exceed Customers' Need for Speed
Ignite a Word of Mouth Wave: How to Stand Out and Create Customer Conversations
Embrace Complaints and Boost Your Business
Emcee and Event Host
Jay Brings the Energy to Your Event
