New York Times best-selling author of 5 books
Inducted into the Word-of-Mouth Marketing Hall of Fame
Winner for America's best marketing podcast
Founder of five multi-million dollar companies
See Jay in Action
Jay brings 25 years of marketing experience and has worked with more than 700 companies, including 35 of the FORTUNE 500. In his keynotes, Jay teaches how to gain more customers and keep more of the customers you've already earned by motivating and mobilizing today's fickle, distracted consumer.
Jay's on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.
Deborah Sexton, CEO, Professional Convention Management Association
Programs That Inspire and Motivate Your Audience
Jay combines his 25 years as a strategist for The United Nations, Cisco, Nike and more with his experiences as the founder of 5 multi-million dollar companies. He delivers programs that are the perfect blend of practical, real-world guidance and inspirational, big thinking. His objective is simple: make your marketing and customer service the elements of your company that customers LOVE and talk about, not just tolerate.
Popular Programs
Jay Baer’s keynote at Content Marketing World had me thinking for days. It was the most helpful keynote I’ve ever sat in on in my career.
Deb Ng, social media consultant Former Manager of Events
Jay Baer is the New York Times best-selling author of five books
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Everything About Jay
Download this electronic kit that includes Jay’s background, popular programs, event options, and more. Perfect for meeting planners!
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Jay's Most Recent Book
Hug Your Haters
Hug Your Haters: How to Embrace Complaints and Keep Your Customers is the best-selling book on customer service disruption and a must-read for companies large and small, B2B and B2C.
It’s the first truly modern book about online customer service and customer experience, and teaches how to get customers for free to turning customer service into a marketing advantage.
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Books
Jay Baer is the New York Times best-selling author of five books that help you get more customers or keep those you’ve already earned. Jay is available for book signings at all events.
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