Need a word-of-mouth speaker?
Get it straight from the horse’s mouth. Or the Baer’s mouth. Your call.

Come in a little closer. I’m going to let you in on a secret. See that sharp suit I’m wearing in the picture above? It’s a work of art by my personal tailor, whose skill with the stitch has turned my closet into a veritable masterpiece of plaid. It’s my signature style - and every few days someone asks me where they can get a suit like mine.


Here’s the deal. They can’t. Unless, that is… I refer them to my tailor. He’ll only take clients I refer through a little trick called “word-of-mouth."


That’s right. Word-of-mouth marketing is the only way people find him.

About Jay Baer

Jay brings 26 years of marketing and customer experience expertise, and has worked with more than 700 companies,including 36 of the FORTUNE 500. In his keynotes, Jay teaches how to build businesses by giving customers a differentiated experience they notice and talk about.

    Hall of Fame Keynote Speaker
      7th-Generation Entrepreneur
        Author of 6 best-selling books
          Founder of 5, multi-million dollar companies
Jay's on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.
Deborah Sexton, CEO, Professional Convention Management Association

About Talk Triggers

The best way to grow ANY business is for your customers to grow it for you. But that only occurs if you deliver a customer experience that creates conversations.

Word of mouth influences 50% of all purchases, but we too often take this for granted. We just assume that our customers will talk about us. But they won’t, unless you give them a story to tell.

In this hilarious and interactive presentation filled with examples and research, Jay Baer teaches audiences how to create a unique story for their business; a tale that will turn their customers into their most effective sales and marketing advantage.

This powerful keynote creates real change among attendees. It alters the way they think about the intersection of customer experience, marketing, sales, and operations, yielding big growth and enhanced cooperation.

Description 1

Here’s the deal. They can’t. Unless, that is… I refer them to my tailor. He’ll only take clients I refer through a little trick called “word-of-mouth."


That’s right. Word-of-mouth marketing is the only way people find him.

Description 1

Here’s the deal. They can’t. Unless, that is… I refer them to my tailor. He’ll only take clients I refer through a little trick called “word-of-mouth."


That’s right. Word-of-mouth marketing is the only way people find him.



Word-of-mouth has always been a prime source of customer acquisition–because humans are social creatures and we turn to those we trust for recommendations, advice and firsthand accounts. What’s missing in the paradigm is that businesses don’t know how to create, generate and capitalize on the word-of-mouth phenomenon. That’s where I come in.


If you’re looking to wow a crowd with insight into the power of word-of-mouth marketing, I’m your guy. Ask around, plenty of people can vouch for me. (See what I did there?)


What makes my word-of-mouth keynotes a perfect fit for your event? Well, they’re…

  • Customized specifically for your audience, industry and product nuances
  • Inspired by my recent book, “Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth”
  • Fast-paced, dynamic and filled with amusing, industry-relevant stories and examples
  • Peppered with creative, actionable insights and advice
  • Guaranteed to fire up your audience to get customers talking… and creating new customers for free!
  • In the Professional Speaking Hall of Fame
  • In the Word of Mouth Marketing Hall of Fame
  • A trusted word of mouth consultant to the world's largest and most iconic brands
  • Founder of five, multi-million dollar companies
  • New York Times best-selling author of six books
  • Seventh-generation entrepreneur
  • Named one of the world's top influencers of CMOs, digital marketers, B2B marketers, and small business owners