Market share shifts in times of uncertainty. And we’ve NEVER been more uncertain.
Nearly 60% of consumers have tried a business for the first time since the pandemic, and 89% of them plan to stay with this new option.
The pandemic is terrible. But it’s also the single greatest opportunity you will ever have to grow your business.
To grow, you must REWIRE relationships with customers and prospects.
The information our customers used to have about us has vanished, and you must close that uncertainty gap.
Are you open? Do you sell the same things? How have your procedures changed? Is the price still the same? How does customer service work now? None of this information is universally known by your customers and prospects any longer.
In this next normal, we can assume nothing regarding what customers know about businesses.
You Will Learn How to:
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Rebuild customer knowledge (including ratings and reviews)
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Retrain your team
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Repackage your products and services
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Regain your competitive advantage
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Reintroduce your brand to your customers
- Reset your expectations for success
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Specific, concrete plans you can put into practice tomorrow that will create a customer experience worth coveting, that produces big results
- You’ll be entertained and inspired by a minimum of 9 relevant, customized (and often hilarious) examples and case studies
- Available as webinar or virtual summit
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We run a speakers bureau and work with hundreds of first rate speakers, and our experience working the Jay re-set the bar. As our opening keynote, Jay set the tone for a robust lineup of speakers for the next 3 days. His fast paced delivery and many, relevant, actionable and timely takeaways had the ‘chat’ on our platform on fire! As our event host, Jay added a level of polish and professionalism that truly took our event to the next level.
We run a speakers bureau and work with hundreds of first rate speakers, and our experience working the Jay re-set the bar. As our opening keynote, Jay set the tone for a robust lineup of speakers for the next 3 days. His fast paced delivery and many, relevant, actionable and timely takeaways had the ‘chat’ on our platform on fire! As our event host, Jay added a level of polish and professionalism that truly took our event to the next level.
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Jay’s on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.
Jay’s on-stage delivery and customization for our audience was the most impressive speaker experience I have ever had.
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Jay is an amazing speaker. He did an AWESOME job!
Jay is an amazing speaker. He did an AWESOME job!
These companies love working with Jay
