What You’ll Learn
And a lot, lot more.
Plus, Hug Your Haters includes a fold-out poster of “The Hatrix” that summarizes the best strategies for different situations.
The book is also filled with poignant and hilarious examples of haters gone wild, and companies gone crazy, as well as inspirational stories of companies turning bad news good with speed, compassion, and humanity.
Reviews of Hug Your Haters
See all the reviews of the book on Amazon here. I reply to almost all of them, just like I talk about in the book.
Save on Keep Your Customers Course
Buy one copy anywhere, email your receipt to me at firstname.lastname@example.org, and you’ll receive $200 off the Keep Your Customers course, an 8-module, comprehensive program that will pay for itself over and over and over again when you improve customer experience and customer retention.
Books by Jay
Jay Baer is the New York Times best-selling author of six books that help you get more customers or keep those you’ve already earned.